Twitter Community Executive (part-time) (this position has been filled)


Work from home

 

An opportunity to join an exciting new Ed-Tech company in its next phase of growth  

The role

This is a critical role in a small, but growing team in an ambitious business that has experienced astonishing commercial success in its first two years and is now ramping up its marketing, content and online publishing operations. We pride ourselves on providing an outstanding level of customer service. We are helpful, friendly and professional and expect to achieve 5* customer ratings.

You will be the face of Kapow Primary on our Twitter channel, responding to messages, mentions and any other notifications in a helpful and tactful way, following the appropriate influencers within the primary education sphere, and interacting with teachers through threads, hashtags and anything else that will help to spread the word about what we do. Due to the nature of the role, we are only able to consider applicants who are either currently working in a primary school, or who have recent experience.

This role is likely to suit someone who is already very familiar with using Twitter knows the key players within education and the best way to interact with others. You will act in the interests of Kapow Primary (after receiving full training) to represent our business, therefore evidence of interactions on your own Twitter account would be a plus. You will receive full training on software used to schedule tweets, but most of the work will be “live” in order to make the best use of the platform.

Initially, you will report to our marketing consultant.

This role is 10 hours a week, spread out across the week, and would be mainly evening work, so this is something you would need to be comfortable with. 

 

About Kapow Primary 

 

Kapow Primary is an exciting, private-equity backed, educational digital publishing product that supports primary school teachers through carefully constructed schemes of work, curated demo videos, lesson plans and other resources and guidance created by expert, specialist teachers. Although we are fairly new to the market, we are exceeding all our expectations in terms of customer growth and plan to accelerate our growth even more in 2020 and beyond.

We deliberately specialise in subjects beyond the core curriculum, ensuring that our high-quality resources genuinely help children make progress and develop their skills and knowledge in these subjects, which are vital to a broad and balanced curriculum.  

 

What you will do

  • Schedule or send tweets relating to our content.
  • Respond to inbox messages, mentions and other notifications in a prompt and appropriate way.
  • Join in conversations, twitter events, chats 
  • Devise and strategise ways to grow our Twitter following.
  • Show initiative by starting discussions or events on our own channel, such as Q&As.
  • Forge relationships with key educational influencers.
  • Refer pedagogical queries and queries about publishing plans and financial matters to relevant members of the team.
  • Follow up with your colleagues to ensure that queries are resolved and customers have received a timely response to their enquiries.
  • Keep records of customer interactions to ensure that similar queries can be dealt with promptly and consistently and that the Managing Director and the other members of the team are aware of emerging themes and concerns.
  • You will work from home, but will be expected to join in fortnightly video calls with your line manager to ensure you have the support you need. 

You will have:

  • At least two years experience of working in a primary school. Preferably recently.
  • A current active Twitter account.
  • Excellent written skills, with attention to detail when it comes to spelling and grammar.
  • Strong organisational skills.
  • Patience and unfailing courtesy. Respect for others of all backgrounds.
  • An ability to self-motivate and work effectively as part of a supportive and friendly team.  You must be proactive and a problem solver, but know when to ask for help.
  • Good time management and an ability to prioritise.
  • An ability to build and maintain good working relationships with influencers and your colleagues. We place a great emphasis on being a friendly, welcoming and diverse team that enjoys its work.
  • An ability to work alone and as part of a team.
  • A professional and positive attitude. 

 

What we can offer

  • Competitive pro-rata salary  
  • Flexible working hours.
  • As you develop, more autonomous responsibility in a team committed to ensuring each other’s success.
  • 25 days annual leave pro-rata, with bank holidays on top.
  • Regular team virtual social events.
  • Pension contribution.

 


Diversity matters at Kapow Primary. We value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential and for us to create a successful, innovative business with products that help all primary school teachers and children.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief. 

Please send your cv and a covering letter explaining why you are applying and what you can bring to the role to elizabeth@kapowprimary.com.

 

 

Marketing Assistant

An opportunity to join an exciting new Ed-Tech company in its next phase of growth  

The role

We are seeking a highly motivated and enthusiastic Marketing Assistant to join their friendly and supportive team! This is a permanent role, initially remote – where you’ll be given all the support you need – with a view to there being flexibility to work from their central London office when that’s safe and possible.

The Marketing Assistant will play a crucial role in supporting the Marketing function with both online and offline marketing activities and digital marketing campaigns. You will work closely with the Digital Marketing Executive and with the Content teams to help support the creation and successful implementation of their mixed-marketing activity.

Tasks will include:

  • Putting together Activecampaign automations
  • Posting on social media
  • Writing copy for emails
  • Writing and designing fortnightly newsletters
  • Ensuring data is clean and clean up if needed
  • Improving social media targets and strategies
  • Using email communications to ensure usage (newsletters, trending lessons, etc.)
  • Responding to and dealing with reviews on Trustpilot
  • Promoting Facebook groups for users
  • Website maintenance as and when required
  • Creating marketing visuals (training provided)
  • Assisting with the organisation of online events and follow up
  • Assisting with the production of monthly board reports

You will have:

The ideal Marketing Assistant will be able to demonstrate a good amount of office administration and/or marketing experience, combined with strong digital marketing skills. The Marketing Assistant will have good organisation and planning skills and a proficiency in Word, Excel, Outlook, and knowledge of any relevant digital marketing tools would be beneficial. This role requires excellent communication and attention to detail, as well as a genuine interest in Education. This would be an ideal first Marketing job for a motivated individual with a collaborative approach, and strong analytical and organisational skills.

 

What we can offer:

  • Competitive pro-rata salary  
  • Flexible working hours.
  • 25 days annual leave pro-rata, with bank holidays on top.
  • Regular team virtual social events.
  • Pension contribution.

 


Diversity matters at Kapow Primary. We value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential and for us to create a successful, innovative business with products that help all primary school teachers and children.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief. 

This role is being exclusively handled by Inspired Selection and all queries should go to them. To apply, follow this link to their website: https://www.inspiredselection.com/jobs/jo0000013168/marketing-assistant

 

What does Kapow Primary do?

We’re a young ed tech subscription business with growth to date that has exceeded all expectations. We have rapidly developed a loyal customer base that grows by the day. We love to hear that teachers and pupils have enjoyed and been inspired by our lessons and content. We believe that what we do matters.

We provide primary school teachers and schools with expert online resources through an online platform. We focus on subjects outside the core curriculum such as Art, D & T, Computing, French, Music, RSE & PSHE and Wellbeing, as we know these are often the trickiest to teach. We work with subject specialists to create quality lesson plans, resources and demo videos to help teachers with their curriculum and lesson planning, as well as their own skills and knowledge, and to help them ensure their pupils make progress. 

We are still fairly new, but have had a phenomenally successful few years and are ambitious for the future. 

The team

Our ethos is to try new things, test, learn, improve. We encourage each other on a daily basis to share new learnings and develop as individuals and together. Be part of a growing marketing team who are passionate about contributing to the success of the businesses we work on. Although the environment is fast-paced, we have a refreshing attitude to work/life balance and encourage personal development. Training opportunities are available!

For most of 2020, we have been working successfully from home. While we plan to have a new home, based in central London, in 2021, many of the team will continue to work from home some or all of the week.

Diversity matters at Kapow Primary. We value and respect every individual’s unique contribution, enabling all of our employees to thrive and achieve their full potential and for us to create a successful, innovative business with products that help all primary school teachers and children.

We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexuality, social background, religion and/or belief.